2 Replies Latest reply on Feb 3, 2015 7:51 AM by Rizwan

    When a new incident is opened using "Open in New Window" we would like to see what is opened on tab.

    Specialist

      Hello Guys,

       

      First thing we cannot open Incident/ Action in new tab on clicking.

      As workaround we used right click and open in new window.

      But when we have multiple such windows opened Analyst have hard time to locate which screen to go back.

       

      Suppose I being an Analyst open Previous Incident. New Incident Creation, Incident Search, Analyst Dashboard, Request,

      All tabs tell me LANDESK Web Desk, can we at-least display there what action being selected.

       

      Attached is the screenshot of tabs displayed.

      Please help if any solution is there. We are in trouble.