2 Replies Latest reply on Jan 23, 2015 1:12 AM by sprooney

    Service Catalogue Sort Order

    sprooney Apprentice

      Hi,

       

      I believe that in version 7.5 of LDSD an alphabetic sort order was intorduced for the Service Catalogue.  Has anyone come across an issue where the sort order puts services that start with a lower case AFTER all services that start with an upper case?

       

      For Example we have four services: Internet Explorer 8, Adobe Acrobat, eCVC (a bespoke system for our organisation), Windows 7

       

      You would expect these to be ordered:

      Adobe Acrobat

      eCVC

      Internet Explorer 8

      Windows 7

       

      But it is actually ordered:

      Adobe Acrobat

      Internet Explorer 8

      Windows 7

      eCVC

       

      Very confusing for end users.  Has anyone ever seen this and fixed it?

       

      Thanks,

      Steve