3 Replies Latest reply on Mar 11, 2015 11:13 AM by jabramson

    Portal Manager install status shows as fail although the application installed

    Rookie

      Hi,

       

      I was able to successfully deploy an application via the Portal manager but the status in the portal shows as Failed.

       

      sdclient log has this information :

      Fri, 23 Jan 2015 04:40:38 RunPackageInstall: stop on returncode=db00001 of package=Install - Sophos SafeGuard Config

      Fri, 23 Jan 2015 04:40:38 processing of package is complete, result 229638145 (0x0db00001 - code 1)

       

      The above return code might have set the status as Failed in the portal.

       

      Can you please let us know how to fix the status in the portal?

       

      Thanks,

      Gopal