They could just run the query and export to CSV or Excel from there?
Thanks for your response.
Yes was looking at eliminating a few steps for senior management
I am stuck in similar situation.
Did u find any way to get scheduled query on reports tab to get emailed in csv rather html.
As of now i have asked Analysts and senior management to pull data from Webaccess by right click and export to .csv.
Appreciate your response.
No I did not i'm afraid, I implemented the Ticker which now helps our Service Desk monitor a particular query.
Thank you Afzal.