6 Replies Latest reply on Jun 16, 2015 9:32 AM by brad.e.smith

    Package deployment failed with return code 16408 in LDMS 9.6

    Markus.Gonser ITSMMVPGroup

      Hi @ all,

      in my LDMS 9.6 environment some packages failed with return code 16408.

      has anyone other this problem? how can i resolve this?

       

      it´s not a continous problem.

       

      Thanks for your help.

       

      Best regards

      Markus

        • 1. Re: Package deployment failed with return code 16408 in LDMS 9.6
          jhackett SupportEmployee

          Markus,

          That error code means IDS_SDCD_INVALID_PARAMETER. So given that it is having a problem with the parameter. Is this only happening and certain software package? If so what kind, exe, msi, batch, powershell? And is it only happening on specific systems?

          Please provide some more information as right now that could mean any number of things.

           

          Thanks

           

          Jared

          • 2. Re: Package deployment failed with return code 16408 in LDMS 9.6
            Markus.Gonser ITSMMVPGroup

            Hi Jared,

             

            The error code happens on certain packages.

            It is always an exe-package and won´t happen on specific systems.

            Our clients using Windoes 7 and we deploy the packages via download and execute.

            In the logfile of the clients i found following error message:

                

                 Mon, 02 Feb 2015 13:57:22 CPolicyHistory::LoadHistoryDaysToKeep: No task history maintenance to perform, registry settings for task history maintenance      mode is '-1'

                 Mon, 02 Feb 2015 13:57:22 PostInstallInventoryScan: Getting post package install inventory delay setting.

                 Mon, 02 Feb 2015 13:57:22 PostInstallInventoryScan: Not running post package install inventory scan, the inventory scan delay value is out of range, min is 5,      max is 60, current value is '-1'

                 Mon, 02 Feb 2015 13:57:22 Sending task status, cmd line -coreandip=<servername> -taskid=1661 -retcode=229392413 -complete -       pkgid=1528

                 Mon, 02 Feb 2015 13:57:22 Deferral result indicates that we should not continue (dac401d) deploy

                 Mon, 02 Feb 2015 13:57:22 processing of package is complete, result 229392413 (0x0dac401d - code 16413)

             

             

            best regards

            Markus

            • 3. Re: Package deployment failed with return code 16408 in LDMS 9.6
              kesch Specialist

              Hi Markus

               

              The package deployment was deferred. Are your users able to defer the packages or did you set up an other deferalls?

               

              You can see this in these lines you posted.

               

              Mon, 02 Feb 2015 13:57:22 Deferral result indicates that we should not continue (dac401d) deploy

                   Mon, 02 Feb 2015 13:57:22 processing of package is complete, result 229392413 (0x0dac401d - code 16413)


              • 4. Re: Package deployment failed with return code 16408 in LDMS 9.6
                Markus.Gonser ITSMMVPGroup

                Hi kesch,

                 

                yes the users are able to defer the package deployment but I don´t know why the most delayed installations in pending status and

                some with 16408 in failed status.

                So if i unterstand that right, then the users in failed status will also able to install the package as these one who has status pending?

                 

                best regards

                Markus

                • 5. Re: Package deployment failed with return code 16408 in LDMS 9.6
                  kesch Specialist

                  Hi Markus

                   

                  No, actually not. If the task is failed, the packages should only be redeployed, if you start again or set up repetition for devieces that did not succeeded.

                   

                  I think the 16408 is not because of the deferral. Jared has written it is a cause of false parameter. Are you able to deploy the packages local with this parameter? To check if the parameters are working.

                  And be sure, that all files are downloaded correctly. Check the sdmcache folders.

                   

                  Regards,

                  Kevin

                  1 of 1 people found this helpful
                  • 6. Re: Package deployment failed with return code 16408 in LDMS 9.6
                    brad.e.smith Apprentice

                    Markus,

                     

                    Did you ever find a resolution to this issue?