2 Replies Latest reply on Feb 5, 2015 3:34 AM by murali.cherukuri

    We don't want End users to create manual assignments !!!


      We want to allow automatic assignments at the start of a process and allow end users to create incidents via ServicePortal and for that we need to allow the Add Assignment action.  However they will then also be able to create manual assignments and we don't want end users to be able to do this.

      Is there any possible way to do this ???