2 Replies Latest reply on Feb 11, 2015 2:00 AM by Adam Wilden

    Data import Update existing values only

    Adam Wilden Expert

      Hi,

       

      Does anyone know a way of scheduling an import that will only update existing fields, not add new ones?

       

      The reason is that we have 2 windows computer CIs: "Laptops" and "PCs". 

       

      Most of the info we need is imported from our main inventory system, but we need to subsequently update a few fields from another database, 

       

      Unfortunately, this other database doesn't distinguish between laptops and PCs, so if run the import against, say "Laptops", it would correctly update the Laptop data but also add all the PC data, and vice-versa.

       

      I can't run the second import against the root CI table as we have no suitable Class Type and it is mandatory.

       

      Anyone have any advice?

       

      Cheers - Adam.