5 Replies Latest reply on Feb 20, 2015 3:54 AM by CarlosCannelloni

    Help with HII - it seems to uninstall my video driver


      Hi all,


      Landesk newbie here, currently experimenting with OS Provisioning.


      I am trying to get a Dell Optiplex 3020 to install its video driver, but what I am finding is that the driver is being UN-installed as part of the process and I am ending up with the standard VGA driver.


      I have tried assigning both the .inf and driver package, but it always seems to revert back to the standard VGA adapter.


      I even tried installing the setup.exe for the driver package as part of the system configuration phase of provision, but it fails and just displays a red cross error windows.  If I run the setup.exe manually, it works without a problem.


      I am not sure if it matters, but the image I am using already contains the Optiplex 3020 drivers, so its a bit strange the way it decided to uninstall it and default back to the standard VGA adapter.


      Any ideas?