We are using 7.7.3 and I've been asked to create a query that groups a team's workload by team member, and sorts by date (desc).
They also want our standard report template applied to it.
In our previous version, WbeDesk didn't work with both Grouping and Sorting, but you could create the query in Console and all worked fine.
With our current install though, grouped queries that work fine in Console, when used in WebDesk always seems to sort by ID - whatever we try to change.
And when we apply the report template it seems to lose even that.
I know this is old, but for those that still need the information....
This is fixed in 7.8.1 and addressed as Problem Record P5717. We are still looking to upgrade to the latest release and I couldn't remember if this was addressed.
Retrieving data ...