Dear Fellow Members of LANDesk Community,
I am creating a report using Crystal Reports 2013. I am able to connect to LANDesk database server.
Under the 'Available Data Sources' I see ServiceDesk->dbo->Tables.
However, I have been instructed by my superiors to use a specific Query created previously in Service Desk.
Looking at the Crystal Report Database Expert dialog box, I don't see a section where the Queries can be found.
The reason to use a query instead of tables (if that idea is even possible), is because there is already a defined criteria that governs extracting of data needed in the report.
Please may I ask for your kind help, how I may find or connect and select a Query, to use for the Crystal report I am designing?
Thank you so very, very much.