0 Replies Latest reply on Feb 16, 2015 5:03 AM by mburton147

    Self-Service - Log Incident Link Works In Chrome But Not IE

    mburton147 Apprentice

      Hi - We have an issue whereby the Log Incident link on self-service does not open in IE (Keeps looping back to the home page) but in Chrome works fine.

      Tried clearing cache/temp files etc but nothing seems to clear. All other links work fine and nothing has been changed??

       

      Anyone any ideas or point us to where this link is calling / pulling from?

       

      Link: xxxxxxx/ServiceDesk_Dev5165.WebAccess/wd/object/create.rails?class_name=IncidentManagement.Incident

       

      Thanks,

       

      Mark