Since we've implemented LANDesk in our organization, we've encountered some problems with devices not having complete inventories. From the 844 agents registered in LANDesk, 142 do not have a complete inventory scan...
I'm now trying to troubleshoot this and have some questions regarding the inventory processes.
I noticed an event in the event viewer of the core server which says "The size of Codecs.VERSION is too small. Increase its size by at least 6.".
I found a document here which described a possible solution to this problem. Furthermore, I have several "Inventory data for ... is out of sync. A full scan will be forced." errors for different ID's.
I want to know if the "out of sync" error is related to the "column too small" error? If so, is there a connection between the "out of sync" error and inventory scans not being updated in the database?
Thanks in advance.