2 Replies Latest reply on Mar 16, 2015 12:22 PM by lravelo

    Unable to connect to the Management Gateway

    Rookie

      Been trying to set up the CSA but every time I try to connect a test machine to the gateway, I'll get the message:

       

      Unable to connect to the Management Gateway

       

      And then towards the bottom there is an error code: 14

       

      If I try to negotiate a connection via the broker on the client machine, I get the log attached.

       

      06:21.939   Attempting Direct HTTP connection to host QLANDESK.quirchhq.quirchfoods.com:80

      06:21.939   Starting HTTP session with host QLANDESK.quirchhq.quirchfoods.com:80, proxy "", and proxy user ""

      06:22.042   Unable to resolve host QLANDESK.quirchhq.quirchfoods.com address 255.255.255.255

      06:22.048   Direct connection failed 6 Name resolution error

      06:22.050   Using certificate file C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.crt and keyfile C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.key

      06:22.114   Certificate/key loaded.  Certificate file "C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.crt".  Key file "C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.key"

      06:22.114   Attempting management gateway connection at host QLANDESKVCS.quirchhq.quirchfoods.com and address 208.60.17.110

      06:22.114   Starting HTTPS session with host QLANDESKVCS.quirchhq.quirchfoods.com, proxy "", and proxy user ""

      06:22.114   Connecting to address 208.60.17.110

      06:22.202   SSL Connection failed error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure 0

      06:22.203   Direct connection failed, attempting to find configured proxy

      06:22.317   Looking for autoproxy settings using first user who has settings; sid is S-1-5-21-796845957-1645522239-839522115-5647\Software\Microsoft\Windows\CurrentVersion\Internet Settings

      06:22.318   Autoproxy settings are enabled, starting search for autoproxy

      06:22.326   Sending DHCP query to determine autoproxy

      06:28.334   Could not determine autoproxy from DHCP query

      06:28.336   Sending DNS queries to determine autoproxy

      06:28.595   DNS resolved name wpad.quirchhq.quirchfoods.com

      06:28.596   Autoproxy detected in DNS: wpad.quirchfoods.com

      06:28.596   Detected autoproxy path to use: http://wpad.quirchfoods.com:80/wpad.dat

      06:28.596   Starting HTTP session with host wpad.quirchfoods.com:80, proxy "", and proxy user ""

      06:28.596   Connecting to address 216.55.149.9

      06:31.634   HTTP Request: GET /wpad.dat

      06:31.635   Waiting for HTTP response

      06:31.694   HTTP response finished status 200 description OK

      06:31.696   Could not find proxy from autoproxy settings

      06:31.697   Looking for autoproxy settings using first user who has settings; sid is S-1-5-21-796845957-1645522239-839522115-5647\Software\Microsoft\Windows\CurrentVersion\Internet Settings

      Thoughts?