I'm running 9.5 Sp3
I've noticed in several of my computers in the Inventory the model is missing under the System sub-menu. Also there are other items there that are missing but I don't use them. This messes me up when I do queries on model number.
I ran a full inventory scan to a text file and the information was not there either.
I've looked in the computers registry under HKLM\hardware and the model is listed there but Landesk doesn't show where it gets this information from to determine the cause.