Strangely there is a post on the old forum about the same issue and the user was using VNC. If the server is Windows 2003 you can RDP into the box with the /console switch (XP Sp2) or /admin (XP sp3 Vista SP1). If not 2003 than try LANDesk Remote Control.
Hmm, just ran into the same issue to day and the admin mstsc.exe switch doesn't fix the issue....
Rocky did you ever get this resolved?
I am trying to setup Preferred servers and I am getting this alert.