2 Replies Latest reply on Apr 22, 2015 6:59 AM by Rizwan

    How to display which field updated on history or view journal

    Specialist

      Hi Experts,

       

      Attached is the screenshot of current history and view journal we have, when ever any analysts update incident this is not letting us know which field was updated.

      I think its not possible to capture the previous details and current details after update of the fields, but can we have at least fields which were updated to be displayed here.

       

      I am not sure how to configure this history or journal, please help!