5 Replies Latest reply on Jun 4, 2015 2:27 AM by Aldenh

    Automatic Software deployment from Service catalogue request

    alouhichi2 Apprentice

      Hi,

       

      I need please to set an Automatic Software deployment from Service catalogue request using LDMS.

       

      In Service Desk Request Management Module, there is an OOTB process "Automatic software request" which can be used to interact with LDMS

       

      I am looking for a document / article which explain steps in order to do this.

       

      Is LPM needed in this scenario?

      Once Software was deployed on client machine, how can return information to service desk to automatically update process?

       

      Thanks for help,

      Regards