I need your help, I've looked everywhere and I have a problem.
I read all the documentation about the integration between these products, LDSD and LDMS, and when we try to connect en the SD console, send an error.
We install the MS Console for this integration and patched as the core server, we can "see" the server pinging and to secure the connection created an ODBC connection, it works.
We run the LANDesk.ServiceDesk.Integration.exe file o create the COM+ conection.
We start the LanDesk COM+. and in their properties, unchecked the enforce access and the user is reviewed "everyone"
We start all LanDesk Services and IIS, just in case.
All the informatión about the DB is correct, i don´t known what i missing to get this.
I appreciate and thank all the support that you can provide me and if you need more information, please advice me.
The Service Desk version is 7.8 and the Management Suite Version is 9.5.
Thanks a lot,