1 Reply Latest reply on Apr 23, 2015 10:08 AM by dombroskim

    Is it possible to force a user to change the Passcode on an iPad?

    dombroskim Rookie

      We are about to send out a few iPads out for testing. Currently we are forcing the devices to use a passcode at the lock screen through a Passcode Payload and have set a basic passcode. Is there a way to force the user to change this passcode through LD? Or do I just have to instruct the users to change it.... aka it will never be done.

       

      Thank you for any info!

        • 1. Re: Is it possible to force a user to change the Passcode on an iPad?
          dombroskim Rookie

          There is not an official "Force passcode change" option, but you can set the time frame down to 1 day to force a passcode change. Then revert back to your previous settings.

           

          EDIT: A faster way that I found to accomplish this is to find the device in the Avalance Inventory, select the "Unlock" option from the top menu bar, update the device.

           

          If the device is locked, once you swipe to unlock it will not prompt for the passcode and will immediately prompt for a new passcode to be set (granted the device is being forced to have a passcode set)

          If the device is unlocked, the process will not begin until its locked then unlocked.