1 Reply Latest reply on May 27, 2015 3:18 AM by paul.hyman

    How to add documents into knowledge base like in Console

    MarcelloCentineo Specialist



      Does someone know if it's possible (and how???) to add documents/folder (e.g. word docs, pdf's etc.) into the knowledge base like in Console?


      Or if it's not possible. Is there another nice way in WebDesk?

      What will happen if I add /attach a .pdf file to an article? will it also search in the pdf file itself?