4 Replies Latest reply on May 6, 2015 1:51 AM by Rizwan

    How to have time zone displayed along with incident details on query created for Incident object.

    Specialist

      Hi Experts,

       

      Looks like the Date time fields are storing data in our current database in local time due to which when we export the data .csv from query in webdesk the date time field is in different formats.

       

      1. How can we rectify this?

      2. Is it also possible to add time zone details on this query which is created from Incident object? Which attribute and object i have to refer too if its possible.

       

      I have attached few sample records from export.

       

      Our end users are facing issues with reporting, request to please advice.

       

      Regards,

      Rizwan