Neil, that screenshot isn't helping as all its saying that the server has been configured to not show error messages. Which is good security practice, but annoying when you're trying to work out what's going on!
If you got an error whilst running webdesk on the server you would get the real error displayed.
Can you see something in the server event log?
there are events on our web servers (attached) seem to be ASP.Net errors
Log Name: Application
Source: ASP.NET 4.0.30319.0
Date: 30/04/2015 08:03:32
Event ID: 1309
Task Category: Web Event
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 30/04/2015 08:03:32
Event time (UTC): 30/04/2015 07:03:32
Event ID: 8a3281faedfa499cbf2fc77ec8c40bc3
Event sequence: 926
Event occurrence: 167
Event detail code: 0
Application domain: /LM/W3SVC/1/ROOT/ServiceDesk.WebAccessInt-1-130748369121541522
Trust level: Full
Application Virtual Path: /ServiceDesk.WebAccessInt
Application Path: C:\Program Files (x86)\LANDesk\Service Desk\WebApp\WebAccess\
Machine name: SDMCCS004
Process ID: 3868
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception type: ActivationException
Exception message: Error activating QueryController
More than one matching bindings are available.
1) Request for QueryController
1) Ensure that you have defined a binding for QueryController only once.
at Ninject.KernelBase.Resolve(IRequest request)
at Touchpaper.Web.Console.MvcApplication.MyNinjectControllerFactory.GetControllerInstance(RequestContext requestContext, Type controllerType)
at System.Web.Mvc.DefaultControllerFactory.CreateController(RequestContext requestContext, String controllerName)
at System.Web.Mvc.MvcHandler.ProcessRequestInit(HttpContextBase httpContext, IController& controller, IControllerFactory& factory)
at System.Web.Mvc.MvcHandler.BeginProcessRequest(HttpContextBase httpContext, AsyncCallback callback, Object state)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Request URL: https://itbms:443/ServiceDesk.WebAccessInt/wd/Query/GadgetList.rails?class_name=Process.Process&query=_MYIPCWEBDESK&page_size=20&attributes=Colour,_ProcessRef,RaiseUser._VIP,CreationDate:Created On,Title:Summary,RaiseUser.Title:Affected User,_Location._Location,RaiseUser._Customer.Title:Directorate,Status.Title:Status,LastUpdate&sort_by=RaiseUser._VIP desc,CreationDate desc&id=NewGadget4-list&gadget_id=NewGadget4&hide_filters=True&cns=LatestAssignment.User-icu_a_Status.IsEnd-e-0_a_Status.IsCompletion-e-1&c0=False&c1=False&dashboard_id=4d204fa2-0999-46b5-b5e7-11f1eba0416c
Request path: /ServiceDesk.WebAccessInt/wd/Query/GadgetList.rails
User host address: 220.127.116.11
Is authenticated: True
Authentication Type: Negotiate
Thread account name: NT AUTHORITY\NETWORK SERVICE
one of our customers has a very simalar problem, but with a different error in Eventlog.
I opened a case already with LANDESK Support.
@neil: Do you find any error message in the application eventlog with the following error?
Exception type: InvalidOperationException
Exception message: The view 'Error' or its master was not found or no view engine supports the searched locations. The following locations were searched
We do not have any application errors with the attached error the on one I see are the ASP.Net warnings.
The ASP.Net Warning you provided can caused be dashboards, that have queries on it that were changed or do not exist anymore.
You should look with the User AD\68636 at the dashboard with the GUID 4d204fa2-0999-46b5-b5e7-11f1eba0416c and look if the user directly sees an error message.
How did you resolve this issue? Thank you!
We haven't solved it I thought the upgrade to 7.8.1 had solved it but it has reappeared today funnily enough so hoping its a one off.
We hadn't seen the error since the upgrade at the end of July until today but investigating as windows updates were installed on our servers last night so could be a factor