1 Reply Latest reply on May 8, 2015 1:09 AM by l.vanagteren

    NOrmal users don't see mobile device inventory and mobile devices at all

    luca.gerundino Rookie

      Hi,

      we have our customer, BENNET SPA, where we upgraded Avalanche SE fron V. 4.9 to 5.3: in the new release, if we create new accounts from "Tools->User Management", with "Normal" user type (not Administrator), these users are not able to see and manage mobile devices, although we flagged the correct user permissions under the "Inventory Section" (see below). I tried also in my Avalanche SE 5.3 Demo Virtual machine, with the same results (Windows Server 8 R2). Also tried from web console: (it is the same), and with LDAP users.

       

      Please help!

      Thank you in advance.

       

      "NORMAL USER":

       

      AFTER LOGIN WITH "NORMAL" USER: