0 Replies Latest reply on May 13, 2015 2:12 AM by brian_bakewell

    Add change to the incident it was created in

    brian_bakewell Apprentice

      I have created an incident process that automatically creates a change when it is saved. This part works fine and the creation of the change shows in the audit trail but it does not show it as being added to the incident and vice versa it is not showing as being linked to the change. We can then add it manually with Add change but is there a way of doing the automatically within the process?