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You can create Map Data rules in Data Translation Services that set a value (like Class) according to rules you define.
i don't find this tools with Landesk 7.5 service desk
apparently only LANDESK Management Suite have this possibilty
another tool exist with Landesk 7.5 service desk to do that ?
You will need to ask in the ServiceDesk section of the community, as I'm sure the classes you mean are different than the ones from ManagementSuite/Data Analytics.
I'm sure the good people in those sections can help you further along.
thanks for your answer
if the classes are different between Management suite and Service desk, it's not interesting for me :-)
i'm doing a message in a good section