4 Replies Latest reply on May 18, 2015 10:08 AM by MaxRees

    Suggested Group/Analyst attributes

    Apprentice

      Hi,

       

      Sorry if this is a bit of a newbie question, but does anyone know where the Incident Management>Incident attributes called Suggested Group and Suggested Analyst are linked to? The properties suggest they are related to Group (as in the screenshot for Suggested Group below), and User (in Suggested Analyst's case) but I can't find them there- is there a way of searching for these objects rather than looking through the list?

       

      I am trying to use these objects in the Request Management domain so I can add them to an analyst window.

       

       

      Many thanks in advance.

       

      Regards,

       

      Karl