6 Replies Latest reply on Aug 14, 2008 7:13 AM by MarXtar

    General - but what causes a software package to succeed but report back a failure

    Apprentice

       

      i.e, i just pushed out office 2007 and office 2007sp1 and got different results with different machines

       

       

      For my office 2007 rollout (using an exe and the /adminfile msp option).  Both computers reported as software task has started and never updated from there (Mind you, the two computers had been restarted and everything after the successful install

       

       

       

       

       

       

       

       

      For my office 2007 sp1 rollout, one computer reported:

       

       

      Unknown Status code (0x80074281,7:17025).

       

       

       

       

       

      The other said

       

       

      An error occurred processing the dependencies

       

       

       

       

       

      However when I open 2007 on both machines, I see sp1 has been installed

       

       

       

       

       

      The unknow log file pasted below

       

       

      Thu, 17 Jul 2008 13:29:46 Checking preferred server path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe instead of http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 13:29:46 Path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe was redirected to http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 13:29:46 File (http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe) is not in cache

      Thu, 17 Jul 2008 13:29:46 Checking preferred server path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe instead of http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 13:29:46 Path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe was redirected to http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 13:29:46 WM_CREATE

      Thu, 17 Jul 2008 13:29:46 WM_STARTCLIENT

      Thu, 17 Jul 2008 13:29:47 Downloading file http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe (1OLCZ48KK4Oc9KMXuA8tHA==, 5)

      Thu, 17 Jul 2008 13:29:47 Downloading file 1 of 1 from 'http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe'

      Thu, 17 Jul 2008 13:29:47 Checking preferred server path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe instead of http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 13:29:47 Path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe was redirected to http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 13:37:22 LSWD or Executable Client Thread

      Thu, 17 Jul 2008 13:37:22 PackagePath:     http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 13:37:22 WinNT

      Thu, 17 Jul 2008 13:37:22 Checking recently used server path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe instead of http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 13:37:22 Path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe was redirected to http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 13:37:22 Processing generic executable

      Thu, 17 Jul 2008 13:52:25 Launched application 'C:\Program Files\LANDesk\LDCLient\sdmcache\SoftwareDist\packages\COM\Office 2007 sp1\office2007sp1.exe' ('/quiet') result 17022

      Thu, 17 Jul 2008 13:52:25 Installation result 8007427E

      Thu, 17 Jul 2008 13:52:26 processing of package is complete, result -2147007874 (0x8007427e - code 17022)

      Thu, 17 Jul 2008 14:15:46 Checking preferred server path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe instead of http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 14:15:46 Path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe was redirected to http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 14:15:46 File (http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe) is cached locally

      Thu, 17 Jul 2008 14:15:46 Checking preferred server path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe instead of http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 14:15:46 Path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe was redirected to http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 14:15:46 WM_CREATE

      Thu, 17 Jul 2008 14:15:46 WM_STARTCLIENT

      Thu, 17 Jul 2008 14:15:46 Downloading file http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe (1OLCZ48KK4Oc9KMXuA8tHA==, 5)

      Thu, 17 Jul 2008 14:15:46 Downloading file 1 of 1 from 'http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe'

      Thu, 17 Jul 2008 14:15:46 Checking preferred server path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe instead of http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 14:15:46 Path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe was redirected to http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 14:16:10 WinNT

      Thu, 17 Jul 2008 14:16:10 LSWD or Executable Client Thread

      Thu, 17 Jul 2008 14:16:10 PackagePath:     http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 14:16:11 Checking recently used server path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe instead of http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 14:16:11 Path http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe was redirected to http://domainname.name.com/SoftwareDist/packages/COM/Office 2007 sp1/office2007sp1.exe

      Thu, 17 Jul 2008 14:16:11 Processing generic executable

      Thu, 17 Jul 2008 14:16:25 Launched application 'C:\Program Files\LANDesk\LDCLient\sdmcache\SoftwareDist\packages\COM\Office 2007 sp1\office2007sp1.exe' ('/quiet') result 17025

      Thu, 17 Jul 2008 14:16:25 Installation result 80074281