5 Replies Latest reply on Jun 22, 2015 10:54 AM by carlos

    DOWNLOAD_ERROR_GENERAL_FAILURE

    carlos Expert

      LDMS 9.6 SP2

      While deploying a Software Task, I got the following error:

       

      Fri, 19 Jun 2015 15:01:09 ******* sdclient starting to process task *******

      Fri, 19 Jun 2015 15:01:09 Task id to process: 7157

      Fri, 19 Jun 2015 15:01:09 Command line: /policyfile="C:\ProgramData\LANDesk\Policies\CP.7157.RunNow._d4Py+ULepep7zLf5LNWLnz8KRs0=.xml"

      Fri, 19 Jun 2015 15:01:09 The nostatus flag has NOT been set.

      Fri, 19 Jun 2015 15:01:09 Core name 'myserver' obtained from active task list

      Fri, 19 Jun 2015 15:01:09 Sending task status, cmd line -coreandip=myserver -taskid=7157 -retcode=229392442 -pkgid=1014

      Fri, 19 Jun 2015 15:01:09 File (http://myserver/SoftwareDistribution/npp.6.7.8.2.Installer.exe) is not in cache

      Fri, 19 Jun 2015 15:01:09 The nostatus flag has NOT been set.

      Fri, 19 Jun 2015 15:01:09 Core name 'myserver' obtained from active task list

      Fri, 19 Jun 2015 15:01:09 Sending task status, cmd line -coreandip= myserver -taskid=7157 -retcode=229392444 -pkgid=1014

      Fri, 19 Jun 2015 15:01:10 About to call DownloadFiles (1 files) with these settings:

      Fri, 19 Jun 2015 15:01:10 m_allowedBandwidthWAN: 50

      Fri, 19 Jun 2015 15:01:10 m_allowedBandwidthLAN: 75

      Fri, 19 Jun 2015 15:01:10 m_discardPeriodSeconds: 604800

      Fri, 19 Jun 2015 15:01:10 m_preserveDirectoryStructure: 1

      Fri, 19 Jun 2015 15:01:10 m_bUseWanBWForPush: 0

      Fri, 19 Jun 2015 15:01:10 m_bSynchronize: 0

      Fri, 19 Jun 2015 15:01:10 Allowed download methods(m_downloadControl):

      Fri, 19 Jun 2015 15:01:10 PeerOneSource

      Fri, 19 Jun 2015 15:01:10 Peer

      Fri, 19 Jun 2015 15:01:10 Source

      Fri, 19 Jun 2015 15:01:10 m_preferredServerControl: AttemptPreferredServer

      Fri, 19 Jun 2015 15:01:24 Updating system environment variable LDMS_PREFERRED_SERVER: myserver

      Fri, 19 Jun 2015 15:01:24 The nostatus flag has NOT been set.

      Fri, 19 Jun 2015 15:01:24 Core name 'myserver' obtained from active task list

      Fri, 19 Jun 2015 15:01:24 Sending task status, cmd line -coreandip= myserver -taskid=7157 -retcode=229392444 "-message=1%" -pkgid=1014

      Fri, 19 Jun 2015 15:01:37 The nostatus flag has NOT been set.

      Fri, 19 Jun 2015 15:01:37 Core name 'myserver' obtained from active task list

      Fri, 19 Jun 2015 15:01:37 Sending task status, cmd line -coreandip=myserver -taskid=7157 -retcode=229392444 "-message=100%" -pkgid=1014

      Fri, 19 Jun 2015 15:01:40 DownloadFromSourceSteps: DOWNLOAD_ERROR_GENERAL_FAILURE

      Fri, 19 Jun 2015 15:01:40 Download Error: err=1, path=http://MyServer/SoftwareDistribution/npp.6.7.8.2.Installer.exe

      Fri, 19 Jun 2015 15:01:41 processing of package is complete, result -1918107543 (0x8dac0069 - code 105)

       

      However I have other files being downloaded with the exact same properties (in the task) location and local account, that ran just fine.

      Are there any other troubleshooting steps that I need to take?

       

      Regards