6 Replies Latest reply on Jul 22, 2008 10:40 AM by deigor

    Capture issue!

    Rookie

      Hello!

       

      Trying to capture image with WinPE but unable to do so. Here's what happeing:

       

       

       

      Boot to PSE - OK

       

       

       

      See and Chose capture script - OK

       

       

       

      Run Capture Script - Wee it not OK  !http://community.landesk.com/support/images/emoticons/angry.gif!. It's takes 3 seconds to run capture script. And then reboot. Log (below) shows everything OK, but image is not captured.

       

       

       

      Is here a way I can run step by step commands with WinPE to troubleshoot it? 

       

       

       

      "Machine","CbaStatus","ExitCode","Duration","Begin","End","Command"

      "001EC945378B","OK",0,0:00:00,7/21/2008 8:52:06 AM,7/21/2008 8:52:06 AM,"WINPE, TIMEOUT=1800"

      "001EC945378B","OK",5,0:00:01,7/21/2008 8:52:06 AM,7/21/2008 8:52:07 AM,"diskpart /s X:\LDClient\rmvol.txt"

      "001EC945378B","OK",230227968,0:00:01,7/21/2008 8:52:07 AM,7/21/2008 8:52:08 AM,"drvmap.exe domainname.com\idernov 20988526E374267A10BC9F3AFCF4747B3020E607617 I: <qt/>
      SRVTE.metrocourt.state.nm.us\osd<qt/>, STATUS FACILITY=3513"

      "001EC945378B","OK",230227968,0:00:00,7/21/2008 8:52:08 AM,7/21/2008 8:52:08 AM,"drvmap.exe domainname.com\idernov 20988526E374267A10BC9F3AFCF4747B3020E607617 H: <qt/>
      SRVTE.metrocourt.state.nm.us\osd<qt/>, STATUS FACILITY=3513"

      "001EC945378B","OK",0,0:00:00,7/21/2008 8:52:08 AM,7/21/2008 8:52:08 AM,"diskpart /s X:\LDClient\assvol.txt"

      "001EC945378B","OK",0,0:00:00,7/21/2008 8:52:08 AM,7/21/2008 8:52:08 AM,"cmd /c del /f /q C:\ldvpe1.img"

      "001EC945378B","OK",230031360,0:00:00,7/21/2008 8:52:09 AM,7/21/2008 8:52:09 AM,"RunBatch -1 H:\Tools backall.bat 0 i:\TMP_IM~1\45378B, STATUS FACILITY=3510, SYNC, TIMEOUT=3600"

      "001EC945378B","OK",-2147481750,0:00:06,7/21/2008 8:52:09 AM,7/21/2008 8:52:15 AM,"reboot, timeout=2"

      ; "Job Complete","1 Done","0 Failed","0 Off","0 Unknown"

       

       

       

      Thanks in advance!

        • 1. Re: Capture issue!
          bhadzik Apprentice

           

          It may not be able to see the hard drive, or map the drives. What I like to do is comment out the reboot by doing an advanced edit on the script, then put a semicolon in front of that last line that contains the reboot command. Then retry the script, and after it is done, open up a command prompt, and type net use to see if any drives are mapped. Also run diskpart and run list disk to see if any hard drives show up.

           

           

          Lastely, try and run imagew.exe by hand and walk through the wizard and see if it display any error messages.

           

           

          1 of 1 people found this helpful
          • 2. Re: Capture issue!
            Rookie

            Thanks Bhadzik!

             

            Great tip. Here's  what I've done:

             

             

             

            After I Commented "Reboot" command I was able to troubleshoot it. Thanks again  Bhadzik.

             

             

             

            Map Drives - OK

             

             

             

            See HDD's - OK

             

             

             

            And it failing on 

             

             

             

            REMEXEC26=RunBatch -1 H:\Tools backall.bat 0 i:\Temp\%Computer - Device Name%, STATUS FACILITY=3510, SYNC, TIMEOUT=3600

             

             

             

            Just blinks and nothing .......

             

             

            Is here a way I can run it in debug mode?

            • 3. Re: Capture issue!
              bhadzik Apprentice

              Did you try and run imagew.exe by hand? It will open with a wizard asking if you want to capture or restore. Just run through by hand and see if there is a specific error.

              • 4. Re: Capture issue!
                Rookie

                 

                Got it. Let me  try it!

                 

                 

                Thanks!

                 

                 

                • 5. Re: Capture issue!
                  Rookie

                   

                  If I run imagex.exe by hand it works like a charm.

                   

                   

                  Very interesting ahhhhhhhhhh. 

                   

                   

                  • 6. Re: Capture issue!
                    Rookie

                    That is very funny. I replyed on this post PXE Deploys fail after loading entire image

                     

                    Just trying to help. And guess what. I had same issue :). I had update from 8.6 -> 8.8 and during this update
                    osd\tools\ folder was not updated. So I had old files there. No wonder immaging not working correctly. After I replaced all content there (including imagew.exe) everything works like a charm.

                     

                     

                     

                    Thank you everyone.