9 Replies Latest reply on Sep 3, 2015 12:45 PM by MGio

    Fixed Hard Drive Serial Number is incorrect

    Apprentice

      To whom it may concerns,

       

           There is a fixed hard drive serial number incorrect situation. We found several customer machines which installed LDMS 9.5 SP3 got this problem.  Please see the image file serialnumber2.png, This pic was captured this machine inventory tree, and the hard drive serial number is incorrect. But if see the image file named serialnumber1.png. This pic was captured from the machine powershell command line. and it did returned the correct hard drive serial number. I have checked the workaround solution from https://community.landesk.com/support/docs/32711. But I hope this problem can be fixed future.