1 Reply Latest reply on Jul 27, 2015 8:31 AM by Bd0g

    Duplicates instances installed software ?

    garcel1 Rookie


      Hello

       

      I am confised , please help me, I installed Visio and Project 2010 but LANDesk Inventory software show up two instances in Software-->Add or remove programs-->program and one instance in Software-->Licensed Sofware. And when a create a report i got a report with instances o licenses duplicates. Could you explain me why?. Or which  is the best way to create a software report or query  ?

       

      hoy05072015.png

       

       

      Thank you in advance

        • 1. Re: Duplicates instances installed software ?
          SupportEmployee

          Hello, so if you are looking at the add or remove programs in inventory that is the results from the devices uninstall registry key. So if the vendor puts multiple entries in there for software in different forms we will return what we find.

          Your other options are looking at executed software by querying off of software - package, whats gathered as a product in software - product or licensed software which is user configured.

           

          Thanks

          Brandon