8 Replies Latest reply on Jul 28, 2015 7:36 PM by rzk_ardiansyah

    Alerting

    Rookie

      Hi,

       

      i want to ask about alerting features on Landesk.

      i am newbie using landesk 9.5

       

      i have an creating 1 alert ruleset, i want give a notice if hardisk full and send an email to me, but that email not come.

      is there the prerequisite to running the alerts?

       

      please advise,

        • 1. Re: Alerting
          Frank Wils ITSMMVPGroup

          Did you deploy the alert rule to the managed device?

           

          Can you put some screenshots of how you configured your rules?

           

          Frank

          • 2. Re: Alerting
            Rookie

            Hi Frank,

             

            Yes I already deploy the alert rule to the managed device,

            please find the screenshoot.

            or can you please give me the guidance about alerting.and what the prerequisites to do that.

             

            sendemail (Mobile).jpg

             

            kindly your advice

            thanks

            Rizki

            • 3. Re: Alerting
              masterpetz ITSMMVPGroup

              Hi Rizki,

               

              if you already deployed your alert ruleset, you should check the "sendemail.log" in the folder ...\LANDESK\ManagemeentSuite\. If you have problems with the email then there should be something in the log that should help you.

               

              Kind regards

              Christian

              • 4. Re: Alerting
                JonnyB SupportEmployee

                Some of the alerting features require realtime monitoring enabled in the agent. Drive space falls in that category.

                • 5. Re: Alerting
                  Rookie

                  Hi Chris,,

                   

                  i checked the sendemail.log i not found what the causes the email notification not send to my email.

                  i include the content of the file:

                   

                  2014-12-11 01:21:21(1588-6480) sendemail.exe:sendemail started

                  2014-12-11 01:21:21(1588-6480) sendemail.exe:SMTP Server: 10.2.34.234

                  2014-12-11 01:31:26(4384-6472) sendemail.exe:sendemail started

                  2014-12-11 01:31:26(4384-6472) sendemail.exe:SMTP Server: 10.2.34.234

                  2014-12-11 02:42:28(6340-4488) sendemail.exe:sendemail started

                  2014-12-11 02:42:28(6340-4488) sendemail.exe:SMTP Server: 10.2.34.234

                  2014-12-11 02:52:46(1836-6532) sendemail.exe:sendemail started

                  2014-12-11 02:52:46(1836-6532) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-05 04:19:47(1572-1068) sendemail.exe:sendemail started

                  2015-06-05 04:19:47(1572-1068) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-05 04:19:52(3312-3316) sendemail.exe:sendemail started

                  2015-06-05 04:19:52(3312-3316) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-18 10:09:11(5764-4484) sendemail.exe:sendemail started

                  2015-06-18 10:09:11(5764-4484) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-18 10:29:34(3900-7144) sendemail.exe:sendemail started

                  2015-06-18 10:29:34(3900-7144) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-19 01:47:52(5824-6160) sendemail.exe:sendemail started

                  2015-06-19 01:47:52(5824-6160) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-19 08:28:16(7492-4124) sendemail.exe:sendemail started

                  2015-06-19 08:28:16(7492-4124) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-22 01:20:07(6876-3632) sendemail.exe:sendemail started

                  2015-06-22 01:20:07(6876-3632) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-22 01:20:08(2232-5336) sendemail.exe:sendemail started

                  2015-06-22 01:20:08(2232-5336) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-22 01:38:05(2820-6164) sendemail.exe:sendemail started

                  2015-06-22 01:38:05(2820-6164) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-22 01:38:06(7252-5916) sendemail.exe:sendemail started

                  2015-06-22 01:38:06(7252-5916) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-22 02:37:07(4832-4744) sendemail.exe:sendemail started

                  2015-06-22 02:37:07(4832-4744) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-23 01:30:29(3852-4664) sendemail.exe:sendemail started

                  2015-06-23 01:30:29(3852-4664) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-24 00:30:18(3000-6012) sendemail.exe:sendemail started

                  2015-06-24 00:30:18(3000-6012) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-24 00:30:18(4740-4048) sendemail.exe:sendemail started

                  2015-06-24 00:30:18(4740-4048) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-24 03:53:28(5508-1612) sendemail.exe:sendemail started

                  2015-06-24 03:53:28(5508-1612) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-24 03:53:28(5376-4256) sendemail.exe:sendemail started

                  2015-06-24 03:53:28(5376-4256) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-06-26 02:32:26(3836-4760) sendemail.exe:sendemail started

                  2015-06-26 02:32:26(3836-4760) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-07-03 04:44:03(1340-2116) sendemail.exe:sendemail started

                  2015-07-03 04:44:03(1340-2116) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-07-03 04:44:20(4652-5116) sendemail.exe:sendemail started

                  2015-07-03 04:44:20(4652-5116) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-07-03 09:01:54(4644-4524) sendemail.exe:sendemail started

                  2015-07-03 09:01:54(4644-4524) sendemail.exe:SMTP Server: 10.2.34.234

                  2015-07-09 01:32:38(3616-1340) sendemail.exe:sendemail started

                  2015-07-09 01:32:38(3616-1340) sendemail.exe:SMTP Server: pama_notes

                  2015-07-09 01:45:38(5692-4312) sendemail.exe:sendemail started

                  2015-07-09 01:45:38(5692-4312) sendemail.exe:SMTP Server: pama_notes

                  2015-07-09 01:55:38(5028-8032) sendemail.exe:sendemail started

                  2015-07-09 01:55:38(5028-8032) sendemail.exe:SMTP Server: pama_notes

                  2015-07-09 07:25:38(2920-7456) sendemail.exe:sendemail started

                  2015-07-09 07:25:38(2920-7456) sendemail.exe:SMTP Server: pama_notes

                  2015-07-10 04:23:06(4352-1844) sendemail.exe:sendemail started

                  2015-07-10 04:23:06(4352-1844) sendemail.exe:SMTP Server: pama_notes

                  2015-07-14 02:23:22(7648-7508) sendemail.exe:sendemail started

                  2015-07-14 02:23:22(7648-7508) sendemail.exe:SMTP Server: pama_notes

                  2015-07-14 04:03:17(4580-6216) sendemail.exe:sendemail started

                  2015-07-14 04:03:17(4580-6216) sendemail.exe:SMTP Server: pama_notes

                  2015-07-14 04:13:20(6920-7192) sendemail.exe:sendemail started

                  2015-07-14 04:13:20(6920-7192) sendemail.exe:SMTP Server: pama_notes

                  2015-07-14 04:13:42(7624-7812) sendemail.exe:sendemail started

                  2015-07-14 04:13:42(7624-7812) sendemail.exe:SMTP Server: pama_notes

                  2015-07-14 04:49:43(3704-5968) sendemail.exe:sendemail started

                  2015-07-14 04:49:43(3704-5968) sendemail.exe:SMTP Server: pama_notes

                  2015-07-14 05:56:50(7928-8012) sendemail.exe:sendemail started

                  2015-07-14 05:56:50(7928-8012) sendemail.exe:SMTP Server: pama_notes

                  2015-07-15 00:56:05(3296-3928) sendemail.exe:sendemail started

                  2015-07-15 00:56:05(3296-3928) sendemail.exe:SMTP Server: pama_notes

                   

                  please let me know if you suspect something.

                   

                  Thanks

                  Rizki

                  • 6. Re: Alerting
                    Rookie

                    Hi Jonny,

                     

                    Yes I have done it

                    • 7. Re: Alerting
                      masterpetz ITSMMVPGroup

                      Hi Rizki,

                       

                      did you follow this document? Best Known Method for Monitoring, Alerting, and IPMI for LANDesk Management Suite

                      There is a section how to check if the communication is possible from the core to the mail server. check these things and post the results. As far as I know in an exchange environment the core server be allowed to relaying on the mail server.

                       

                      Kind regards

                      Christian

                      • 8. Re: Alerting
                        Rookie

                        Hi All,

                         

                        I think i' ve been doing it right, but i still not receive the alerts in my email .

                        what should i do to check where my mistake.

                         

                        Thanks

                        Rizki