1 Reply Latest reply on Jul 13, 2015 2:07 PM by dave.cruz

    CommonCore.inf: (0x80004005)

    Rookie

      <unknown error>

       

      CommonCore.inf: (0x80004005) c:\landesk_patches\ld960-sp2-core\updates\1\image\vulscan.exe /unzip%SPEQUAL_SIGN%"C:\Program Files\LANDesk\ManagementSuite\\ldlogon\KavClient.cab" /dest%SPEQUAL_SIGN%"C:\Program Files\LANDesk\ManagementSuite\\ldlogon\AVClient\install",60000,HRESULT


      This error occurs when attempting to Patch the 9.6 SP1 Core to 9.6 SP2.

       

      I have also submitted a high priority support request but am still waiting on a response. If anyone has found a way to resolve this issue let me know.

       

      What i have discovered so far is that the error message below shows that it is looking for the two files in an invalid location.

       

      Between the ManagementSuite directory and ldlogon there is an extra "\" in the line.

       

      If anyone can help I would appreciate it.