Within Request Management we have created an action to Link or Unlink configuration items to a user. The action displays the list of CI's with filter criteria which enables the Analyst to quickly drill down to the specific item they are linking to the user. The issue we have encounterd is when the IT Analyst attempts to filter on any of the fields the result set is not updated.
I took a look at the queries associated with the Link / Unlink Incidents, Requests, etc actions and don't see anything that's different. Any ideas?
We are on version 7.7.3
See screenshot below: