4 Replies Latest reply on Jun 20, 2016 2:46 AM by Frank Wils

    Devices won't report correct model or serial number.

    Rookie

      This week I replaced a computer lab, after installing the agent some have CBX3__ as the model and no serial number reported.   I ran an inventory scan after but it still looks the same.  attached a screen shot of the problem computers.

       

      Any suggestions on what to try next?