2 Replies Latest reply on Oct 19, 2015 9:13 AM by Steven.Priefer

    OSD Disconnected Template Creation Fails

    Apprentice

      I've been experimenting with LANDESK disconnected provisioning templates with LDMS 9.6 SP2. During the USB creation process it would consistently fail. It didn't matter if it was done from the core server or a remote console. I reviewed many of the related community posts and implemented what others had done to resolve the issue with no success (Create disconnected template error in 9.6).

       

      It was failing when trying to copy the image files to the USB drive.

      The last two messages in the provisioning.log file were:

      INFO PActionOffline 7/22/2015 9:02:07 AM     : Copying imagefile to USB drive.

      ERROR POfflineProvisiong 7/22/2015 9:02:07 AM     : Could not process Template

       

      I gave up and called support. I learned that this is a know bug and they sent me this component patch:

      LD96-CP_BASE-2015-0706.exe

       

      After applying the component patch the disconnected template was created successfully!

       

      A few interesting things I noticed (after the drive was created) was that it did not copy the split .SWMx files I had previously created.

      My initial WIM was about 6gb and others had issues with files that large on FAT32 so the recommendation was to split them into 3gb chunks using imagex /split.

      It copied the initial Win7Ent.swm to the root of the drive, but didn't copy Win7Ent2.swm file.

      I copied the Win7Ent2.swm file manually to the root and tested dropping the image successfully.

       

      I also noticed that HII action was referenced in the offline_task.xml file, but HII repository was not copied to the drive. That action failed.

        • 1. Re: OSD Disconnected Template Creation Fails
          Jason SupportEmployee

          Can you either attach your provisioning.log from the creation attempt or open a ticket with support.

           

          Jason

          • 2. Re: OSD Disconnected Template Creation Fails
            Rookie

            Here's one for you. Tried from console as well as on Core

             

            VERBOSEProvisioningService10/19/2015 8:15:33 AM : SetActionStatus (historyTaskIdn 245, historyEntryIdn 2215, next 2216): state FAILED
            VERBOSEPHistoryTask10/19/2015 8:15:33 AM : StopProvisioningJob (LDTaskId 412, computerId 344, historyTaskIdn 245), state Failed
            VERBOSEPHistoryTask10/19/2015 8:15:33 AM : update the history task state
            VERBOSEProvisioningService10/19/2015 8:21:16 AM : >>GetProvisioningBootOption, clientMacAddress=C0335E72A7A1
            VERBOSETemplateFinder10/19/2015 8:21:16 AM : >>GetTemplateForServer,computerIDN 344
            DEBUGGINGTemplateFinder10/19/2015 8:21:16 AM : >>GetProvisioningTaskForComputer.computerIdn 344
            INFOTemplateFinder10/19/2015 8:21:17 AM : changeMachineStatus is false
            ERRORTemplateFinder10/19/2015 8:21:17 AM : couldn't find task for computer 344
            ERRORProvisioningService10/19/2015 8:21:17 AM : Unable to find template for computer IDN 344
            VERBOSEProvisioningService10/19/2015 8:21:17 AM : <<GetProvisioningBootOption, BootOption=0
            VERBOSEProvisioningService10/19/2015 8:21:18 AM : >>GetProvisioningBootOption, clientMacAddress=C0335E72A7A1
            VERBOSETemplateFinder10/19/2015 8:21:18 AM : >>GetTemplateForServer,computerIDN 344
            DEBUGGINGTemplateFinder10/19/2015 8:21:18 AM : >>GetProvisioningTaskForComputer.computerIdn 344
            INFOTemplateFinder10/19/2015 8:21:18 AM : changeMachineStatus is false
            ERRORTemplateFinder10/19/2015 8:21:18 AM : couldn't find task for computer 344
            ERRORProvisioningService10/19/2015 8:21:18 AM : Unable to find template for computer IDN 344
            VERBOSEProvisioningService10/19/2015 8:21:18 AM : <<GetProvisioningBootOption, BootOption=0
            VERBOSEProvisioningService10/19/2015 8:21:25 AM : >>GetProvisioningBootOption, clientMacAddress=C0335E72A7A1
            VERBOSETemplateFinder10/19/2015 8:21:25 AM : >>GetTemplateForServer,computerIDN 344
            DEBUGGINGTemplateFinder10/19/2015 8:21:25 AM : >>GetProvisioningTaskForComputer.computerIdn 344
            INFOTemplateFinder10/19/2015 8:21:25 AM : changeMachineStatus is false
            ERRORTemplateFinder10/19/2015 8:21:25 AM : couldn't find task for computer 344
            ERRORProvisioningService10/19/2015 8:21:25 AM : Unable to find template for computer IDN 344
            VERBOSEProvisioningService10/19/2015 8:21:25 AM : <<GetProvisioningBootOption, BootOption=0
            VERBOSEProvisioningService10/19/2015 8:24:00 AM : >>GetProvisioningBootOption, clientMacAddress=C0335E72A7A1
            VERBOSETemplateFinder10/19/2015 8:24:00 AM : >>GetTemplateForServer,computerIDN 344
            DEBUGGINGTemplateFinder10/19/2015 8:24:00 AM : >>GetProvisioningTaskForComputer.computerIdn 344
            INFOTemplateFinder10/19/2015 8:24:01 AM : changeMachineStatus is false
            ERRORTemplateFinder10/19/2015 8:24:01 AM : couldn't find task for computer 344
            ERRORProvisioningService10/19/2015 8:24:01 AM : Unable to find template for computer IDN 344
            VERBOSEProvisioningService10/19/2015 8:24:01 AM : <<GetProvisioningBootOption, BootOption=0
            VERBOSEProvisioningService10/19/2015 8:24:04 AM : >>GetProvisioningBootOption, clientMacAddress=C0335E72A7A1
            VERBOSETemplateFinder10/19/2015 8:24:04 AM : >>GetTemplateForServer,computerIDN 344
            DEBUGGINGTemplateFinder10/19/2015 8:24:04 AM : >>GetProvisioningTaskForComputer.computerIdn 344
            INFOTemplateFinder10/19/2015 8:24:04 AM : changeMachineStatus is false
            ERRORTemplateFinder10/19/2015 8:24:04 AM : couldn't find task for computer 344
            ERRORProvisioningService10/19/2015 8:24:04 AM : Unable to find template for computer IDN 344
            VERBOSEProvisioningService10/19/2015 8:24:04 AM : <<GetProvisioningBootOption, BootOption=0
            VERBOSEProvisioningService10/19/2015 9:21:22 AM : >>GetProvisioningBootOption, clientMacAddress=C0335E72A7A1
            VERBOSETemplateFinder10/19/2015 9:21:23 AM : >>GetTemplateForServer,computerIDN 344
            DEBUGGINGTemplateFinder10/19/2015 9:21:23 AM : >>GetProvisioningTaskForComputer.computerIdn 344
            INFOTemplateFinder10/19/2015 9:21:23 AM : changeMachineStatus is false
            ERRORTemplateFinder10/19/2015 9:21:23 AM : couldn't find task for computer 344
            ERRORProvisioningService10/19/2015 9:21:23 AM : Unable to find template for computer IDN 344
            VERBOSEProvisioningService10/19/2015 9:21:23 AM : <<GetProvisioningBootOption, BootOption=0
            VERBOSEProvisioningService10/19/2015 9:21:25 AM : >>GetProvisioningBootOption, clientMacAddress=C0335E72A7A1
            VERBOSETemplateFinder10/19/2015 9:21:26 AM : >>GetTemplateForServer,computerIDN 344
            DEBUGGINGTemplateFinder10/19/2015 9:21:26 AM : >>GetProvisioningTaskForComputer.computerIdn 344
            INFOTemplateFinder10/19/2015 9:21:26 AM : changeMachineStatus is false
            ERRORTemplateFinder10/19/2015 9:21:26 AM : couldn't find task for computer 344
            ERRORProvisioningService10/19/2015 9:21:26 AM : Unable to find template for computer IDN 344
            VERBOSEProvisioningService10/19/2015 9:21:26 AM : <<GetProvisioningBootOption, BootOption=0
            VERBOSEProvisioningService10/19/2015 9:48:03 AM : >>GetProvisioningBootOption, clientMacAddress=C0335E72A7A1
            VERBOSETemplateFinder10/19/2015 9:48:03 AM : >>GetTemplateForServer,computerIDN 344
            DEBUGGINGTemplateFinder10/19/2015 9:48:03 AM : >>GetProvisioningTaskForComputer.computerIdn 344
            INFOTemplateFinder10/19/2015 9:48:03 AM : changeMachineStatus is false
            ERRORTemplateFinder10/19/2015 9:48:03 AM : couldn't find task for computer 344
            ERRORProvisioningService10/19/2015 9:48:03 AM : Unable to find template for computer IDN 344
            VERBOSEProvisioningService10/19/2015 9:48:03 AM : <<GetProvisioningBootOption, BootOption=0
            VERBOSEProvisioningService10/19/2015 9:48:06 AM : >>GetProvisioningBootOption, clientMacAddress=C0335E72A7A1
            VERBOSETemplateFinder10/19/2015 9:48:06 AM : >>GetTemplateForServer,computerIDN 344
            DEBUGGINGTemplateFinder10/19/2015 9:48:06 AM : >>GetProvisioningTaskForComputer.computerIdn 344
            INFOTemplateFinder10/19/2015 9:48:07 AM : changeMachineStatus is false
            ERRORTemplateFinder10/19/2015 9:48:07 AM : couldn't find task for computer 344
            ERRORProvisioningService10/19/2015 9:48:07 AM : Unable to find template for computer IDN 344
            VERBOSEProvisioningService10/19/2015 9:48:07 AM : <<GetProvisioningBootOption, BootOption=0
            INFOBootMediaHelper10/19/2015 9:52:37 AM : Downloading Boot Files
            INFOBootMediaHelper10/19/2015 9:52:37 AM : Download of file: http://LANDESK2012/landesk/vboot/bootmgr.dat to C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\bootmgr
            INFOBootMediaHelper10/19/2015 9:52:37 AM : Download of file: http://LANDESK2012/landesk/vboot/bootmgr.efi to C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\bootmgr.efi
            INFOBootMediaHelper10/19/2015 9:52:37 AM : Download of file: http://LANDESK2012/landesk/vboot/bcd.dat to C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\bcd
            INFOBootMediaHelper10/19/2015 9:52:37 AM : Download of file: http://LANDESK2012/landesk/vboot/boot.sdi to C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\boot.sdi
            INFOBootMediaHelper10/19/2015 9:52:37 AM : Download of file: http://LANDESK2012/landesk/vboot/boot.wim to C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\boot.wim
            INFOBootMediaHelper10/19/2015 9:52:47 AM : Download of file: http://LANDESK2012/landesk/vboot/boot_x64.wim to C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\boot_x64.wim
            INFOBootMediaHelper10/19/2015 9:52:56 AM : Download of file: http://LANDESK2012/landesk/vboot/etfsboot.com to C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\etfsboot.com
            INFOBootMediaHelper10/19/2015 9:52:56 AM : Download of file: http://LANDESK2012/landesk/vboot/bootx64.efi to C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\bootx64.efi
            INFOBootMediaHelper10/19/2015 9:52:56 AM : Download of file: http://LANDESK2012/landesk/vboot/bcd_x64.dat to C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\bcd_x64
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Download of file: http://LANDESK2012/landesk/vboot/BootSect.exe to C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\BootSect.exe
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Download of file: http://LANDESK2012/landesk/vboot/efisys.bin to C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\efisys.bin
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Download of file: http://LANDESK2012/ldlogon/provisioning/windows/winpe_x86/oscdimg.exe to C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\oscdimg.exe
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Creating directory: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\media\
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Moving file: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\bootmgr to: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\media\bootmgr
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Moving file: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\bootmgr.efi to: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\media\bootmgr.efi
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Creating directory: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\media\Boot\
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Moving file: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\BCD to: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\media\Boot\BCD
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Moving file: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\boot.sdi to: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\media\Boot\boot.sdi
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Creating directory: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\media\EFI\Boot\
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Moving file: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\bootx64.efi to: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\media\EFI\Boot\bootx64.efi
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Creating directory: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\media\EFI\Microsoft\Boot\
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Moving file: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\bcd_x64 to: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\media\EFI\Microsoft\Boot\BCD
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Moving file: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\boot.wim to: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\media\boot\boot.wim
            INFOBootMediaHelper10/19/2015 9:52:57 AM : Moving file: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\boot_x64.wim to: C:\Users\SPriefer\AppData\Local\Temp\2\OfflineBootMedia\media\boot\boot_x64.wim
            DEBUGGINGPActionOffline10/19/2015 9:52:59 AM : XML Snippet to be used:

            <variables /><Reboot_shutdown><usepeer>True</usepeer><usepref>True</usepref><usesource>True</usesource><type>vboot</type><TimeOut>0</TimeOut><offline>true</offline></Reboot_shutdown>

            DEBUGGINGPActionOffline10/19/2015 9:52:59 AM : XML Snippet to be used:

            <variables /><Partition><diskID>0</diskID><action>autocreate</action><offline>true</offline></Partition>

            INFOPActionOffline10/19/2015 9:52:59 AM : Copying imagefile to USB drive.
            ERRORPOfflineProvisiong10/19/2015 9:52:59 AM : Could not process Template