Today I ran into a problem with reports that I have emailed to me. First I built a query to show me who has specific software installed. When I run that query it returns 191 machines. I then right clicked on that query and selected "New Report". If i then run that report it will list out 191 machines. I then went ahead and scheduled the report (tried pdf, csv and xls). In the properties of the schedule I had it save it to the LANDesk Reports Share and emailed it to me. If I view the report on the share in any format it will show 191 machines but if I view those same reports in email it will only show 184 machines. I haven't tested any other query's or reports yet but on this one I found that the 7 missing devices are all type "Portable". Has anyone else run into this issue?
I ran into a similar issue today. Created a query to summarize all Notebooks and if I run it manually, it returns the correct number. If I schedule it to be sent to me via mail, the layout looks correct, but the number is missing.
It seems to have sth to do with the scopes the user is in. If I sent it to a user with access to all scopes, it works fine.