3 Replies Latest reply on Jul 13, 2016 8:27 AM by Waldy

    my.bridgeit :We couldn’t find what you’re looking for....

    carlos Expert

      Using LDMS 9.6 SP2 ONLY (no service desk) AND CSA


      When logging in to my.bridgeit i get this error in the first screen (this is the "Home" page:


      If i go to users/devices and enter * and do a search I can see all the machines.

      Then If I click one of the machines I can only do remote control, I'm an admin, can I not do anymore things using this tool?

      Are the IT Support and Self Service the only available places? Clicking on Self Service doesn't do anything.


      I been looking for more documentation but I could only find this page:

      Configuring Workspaces

      LANDESK Service Desk 7.8.1 - LANDESK BridgeIT



      Can some one point to more training or help me understand this tool?