1 Reply Latest reply on Aug 13, 2015 2:20 AM by Frank Wils

    How can I restart the installation of the windows patch which got failed after the system reboot in last attempt?

    Apprentice

      Hi All,

       

      I have  a scenario:-

       

      I am deploying patch X through LANDesk on servers which require a reboot.

      After reboot, unfortunately the patch installation got corrupted and Windows update is reverted back (post reboot the Windows Message)  its changes automatically.

      If I am running the Vulscan , Patch manager will not detect this patch again since the respective file (detection rule) version is above than the  expected one .

      However, if I am running Windows Update or Microsoft baseline security analyzer, both the mechanism will detect this patch as a missing one.

      Suppose if I am doing a bulk deployment and 50 % of patches got failed after reboot.

       

      How can we handle this type of scenario by using the LANDesk Patch Manager?

       

      How can I restart the installation of the windows patch which got
      failed after the system reboot in last attempt?

       

      Example WindowsUpdateLog :

      {
      Post-reboot status for package Package_for_KB2425227~31bf3856ad364e35~amd64~~6.1.1.1: 0x80070643

      015-06-25            11:56:21:776       868        720         Report  REPORT EVENT: {BDC49A4B-8DF4-49D8-AB4B-CDFA775F6F4C} 2015-06-25 11:56:11:353+0200    1              182         101         {BF6275C9-92AE-46DA-910A-7E35E6282B6E}                501         80070643             wusa     Failure  Content Install  Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows (KB2425227).
      }


      Example Vulscan Log after Reboot.

      {

      Running detection script
      Checking this file: C:\Windows\System32\kerberos.dll
           C:\Windows\System32\kerberos.dll : 6.1.7601.18779
           File C:\Windows\System32\kerberos.dll version within specified
      VUL: 'MS11-013_WIN2008_WIN7' (windows6.1-kb2425227-x64.msu) not detected.  File/OS version(s) verified
      }

      Thanks in advance.


      Kind Regards,
      Joby George