2 Replies Latest reply on Sep 10, 2015 8:05 AM by joby.george

    LANDesk in-place upgrade from 9.5 Sp2 to 9.6 stucks at   “SWDMethodsToDatabase”

    Apprentice

      Hi All,

       

      We are performing the LANDesk in-place upgrade from 9.5 Sp2 to 9.6 , the installation is stuck at “Importing  Software Distribution Method to Database”  more than 3 hours , nothing is happening .

       

      2015-08-25 04:09:56 INFO: Execution of AlertRuleset2tableCommand completed. Return code: 0, State: Success  (SetupController.ExecuteNextCommand())
      2015-08-25 04:09:56 INFO: Serializing XML type: Setup.Common.Xml.SetupXml  (SetupController.WriteXml())
      2015-08-25 04:09:56 INFO: Deserializing XML for object type Setup.Common.Xml.SetupXml  (SetupXmlReader.RefreshXml())
      2015-08-25 04:09:56 INFO: Serializing XML type: Setup.Common.Xml.SetupXml  (SetupController.WriteXml())
      2015-08-25 04:09:56 INFO: Serializing XML type: Setup.Common.Xml.SetupXml  (SetupController.WriteXml())
      2015-08-25 04:09:56 INFO: Executing command SWDMethodsToDatabaseCommand  (SetupController.ExecuteNextCommand())
      2015-08-25 04:09:56 INFO: Executing: E:\Program Files (x86)\LANDesk\ManagementSuite\swdCoreCustomAction.exe "E:\Program Files (x86)\LANDesk\ManagementSuite\alertrulesets"  (Launcher.ExecuteXmlCommand())


      What could be the reason, setup log is not giving much information?

      Can I restart the installation ?

      Please help.


      Thanks & Regards,
      Joby George