4 Replies Latest reply on Aug 26, 2015 7:25 AM by TeradataSupport

    DTS LDAP Import Problem

    TeradataSupport Rookie

      Landesk 9.6 SP2 with Data Analytics installed.

       

      I am just getting my feet wet and want to do an AD import of all non-disabled users from 4 OUs.

      I am running the import from DTS - LDAP Import, but it is only returning about 30% of the user accounts.

       

      I use a domain admin acct for authentication.

      I choose the correct OU from the list.

      Search subcontainers is checked, but should not matter in this case.

      Object type Users is checked.

      Create object if it does not exist is checked.

      Ignore disabled objects is checked.

      I do not choose and LDAP Properties or Database Attributes.

      Then I choose Run Now.

       

      Is there a log I can look through to try and figure out what the problem is?

       

      Thanks in advance

        • 1. Re: DTS LDAP Import Problem
          Apprentice

          Hello,

           

          All the log's are in C:\Program Files\LANDesk\ManagementSuite\MP_LOG

           

          Exemple for the rule :

           

          LDAP Groups the logged in user is a Member the name of the log is

           

          LDAP Groups the logged in user is a Member Of-201582614942

           

          Arnaud.

          • 2. Re: DTS LDAP Import Problem
            TeradataSupport Rookie

            Thx Arnaud.

             

            Here's a snippet from the log.

            Note 177 were added, but 414 were found.

             

            Thx again

             

            INFORMATION 8/25/2015 8:29:51 AM: Added 177 items

            INFORMATION 8/25/2015 8:29:51 AM: Total LDAP items found 414

            INFORMATION 8/25/2015 8:29:51 AM: Starting Device 1

            INFORMATION 8/25/2015 8:29:51 AM: Mapping attribute does not exist for this device.

            INFORMATION 8/25/2015 8:29:51 AM: Starting Device 3

            INFORMATION 8/25/2015 8:29:51 AM: No LDAP objects match search criteria.

            INFORMATION 8/25/2015 8:29:51 AM: Starting Device 4

            INFORMATION 8/25/2015 8:29:51 AM: Mapping attribute does not exist for this device.

            INFORMATION 8/25/2015 8:29:51 AM: Starting Device 5

            INFORMATION 8/25/2015 8:29:51 AM: No LDAP objects match search criteria.

            INFORMATION 8/25/2015 8:29:51 AM: Starting Device 7

            INFORMATION 8/25/2015 8:29:51 AM: No LDAP objects match search criteria.

            INFORMATION 8/25/2015 8:29:51 AM: Starting Device 9

            INFORMATION 8/25/2015 8:29:51 AM: No LDAP objects match search criteria.

            INFORMATION 8/25/2015 8:29:51 AM: Starting Device 13

            INFORMATION 8/25/2015 8:29:51 AM: No LDAP objects match search criteria.

             

            Then the end of the log shows 177 rows of the following (which I assume is the 177 that were added).

            INFORMATION 8/25/2015 8:34:45 AM: Starting Device 26436

            INFORMATION 8/25/2015 8:34:45 AM: Starting Device 26437

            INFORMATION 8/25/2015 8:34:45 AM: Starting Device 26438

            INFORMATION 8/25/2015 8:34:45 AM: Starting Device 26439

            INFORMATION 8/25/2015 8:34:45 AM: Starting Device 26440

            INFORMATION 8/25/2015 8:34:45 AM: Starting Device 26441

            INFORMATION 8/25/2015 8:34:45 AM: Starting Device 26442

            INFORMATION 8/25/2015 8:34:45 AM: Starting Device 26443

            • 3. Re: DTS LDAP Import Problem
              Frank Wils ITSMMVPGroup

              The rule runs against logged on user (Computer.Login Name) in the Inventory. You might get more results when you use the Primary Owner of the devices: How do I change the LDAP import for user information to use the Primary Owner attribute instead of Login Name?

               

              Frank

              • 4. Re: DTS LDAP Import Problem
                TeradataSupport Rookie

                Thanks. I'll give it a try