I need to auto add assignments when an Incident is logged by a specific user account, The incidents are logged by email.
I tried adding a decision based on raise user = <user.name> this adds ok to the process but when I save the process I get an error;
Maximum Process Length Exceeded.
Firstly am I using the correct method for auto assigning incidents based on who they are logged by? If yes then any idea what this error relates to?
Is there a limit to the number of decisions you can add to a process, only have about 7-8.
Any Ideas welcome