I know that most products work via WMI and simply report what they see.
This might cause problems in that the PC's manufacturer might get reported as Dell, Dell-UK, Dell(UK) etc. This will get even worse with software when there are different versions, file names, sizes etc for the same application. Do you know if LANDesk can homogenise these variations and report all the PCs as being from a single manufacturer (ie Dell)? Are these variants stored in the database ??
Can anyone assit on this