I am modifying our problem management process and I feel like this is something simple, but I cannot figure it out.
I added in a new status called "With Dev" into the work flow for when we enter bugs, and I moved things around on our process and now I cannot see any action but "Resolve" once the Problem enters the "Investigation in Progress" status
Process now:
What User are you logged in as. If you cant see "With Dev" (which is an action by-the-way rather than as you say, as status) then this could be that you haven't privileged that new action for the group/role the user is in (best practice is to privilege by group incidentally). Log in as SA and see if the action is available then as that's an easy way to isolate privileging issues.
Also of note is your "update Problem" branch does not connect up to anything!
Julian
