2 Replies Latest reply on Sep 9, 2015 2:13 AM by Afzal.patel

    Suggestions for Count of Assignments in Team when Assigning a Ticket

    Afzal.patel Apprentice

      I have a really cool idea which will really help managers distributing tickets.  When clicking on Add Assignment, I would like to show a list of staff where their team = the logged on persons current group.

      In addition, it will also show a count of their assignments.


      For eg:


      Worker A - 8

      Worker B - 2

      Worker C - 5


      This will probably need a calculation, if anyone has done something similar or have an suggestions then please let me know.  If someone ca supply some code or code structure then that would be even better.