2 Replies Latest reply on Sep 9, 2015 2:13 AM by Afzal.patel

    Suggestions for Count of Assignments in Team when Assigning a Ticket

    Afzal.patel Apprentice

      I have a really cool idea which will really help managers distributing tickets.  When clicking on Add Assignment, I would like to show a list of staff where their team = the logged on persons current group.

      In addition, it will also show a count of their assignments.

       

      For eg:

       

      Worker A - 8

      Worker B - 2

      Worker C - 5

       

      This will probably need a calculation, if anyone has done something similar or have an suggestions then please let me know.  If someone ca supply some code or code structure then that would be even better.

       

      Thanks

       

      Afzal