Are you setting a expiry date ?
in the audit trail can you see that there is a recreate action taking place ?
Yes - they are recreating - by System.
This appears to be a defect and I am currently working on this.
Please log this with your local support provider.
The workarounds I have found so far are
if you are not using the expiry date then.
in object designer find the expiry date attribute and put a before save calculation in it. With something like the following.
static def GetAttributeValue(Article):
Value = DateTime.UtcNow.AddDays(365)
The dependencies you need to un tick the box and add the LastUpdate attribute.
Surely that's the Knowledge Service that is expiring then; cant you just turn that off for now?
We *are* using expiry date, and it is used in other calculations, so we can't set a calculation against this.
I will log a call with Support, but if anyone has any quick answers...