Maybe you need to redirect the %Temp%, by default temp is on Z drive with only 128mb available.
To do so modify the environment variable to point to C: instead of Z:
It is also possible that LANDESK antivirus is not compatible with Windows Embedded, the Embedded agent don't include the antivirus so I assume you're using the Windows agent.
Usually we don't install antivirus on thin client because access to file (usb, etc.) is limited and write filter reduce the need of one.
I already changed the Temp to point to C: I had to do that for the agent.
AV should be able to install
Look for this log then : C:\ProgramData\LANDeskAV\ldav_install.log
You should find more details about the error.
Thanks, I'll take a look there.
If you look at this section of "How to troubleshoot LANDESK Antivirus" it will show you the log files that are used by LANDESK Antivirus:
In your case it is the actual Kaspersky .MSI that is failing, so you would need to look in the Kaspersky MSI log.
Log Filename Purpose Location ldav_install.log Logs installation activity controlled by LDAV.EXE C:\ProgramData\LandeskLog msi_install.log Logs installation of Kaspersky Endpoint Security .MSI C:\ProgramData\LANDESKAV installav.log (or installav#.log) Logs installation activity controlled by Vulscan.exe C:\ProgramData\vulscan (9.6 SP1 & Older) C:\ProgramData\LANDESK\Log (9.6 SP2 & above) KESPatchMSI.log, KESPatch.log Logs installation of all Kaspersky patches applied C:\ProgramData\Landesk\Log KL*.log, Ucaevents.log Logs installation of Kaspersky C:\Windows\Temp or %Temp%
Installation troubleshooting tips: To easily open the log file directories at the client "Run" line type "vulscan e" to open the %appdata%\vulscan directory or "vulscan av" to open the %appdata%\LANDESKAV folder
Most installation failures will be logged within the MSI_INSTALL.LOG or in the KL*.log. Installation activity is also recorded to the Security Activity tool within the LDMS console.