1 Reply Latest reply on Sep 18, 2015 5:37 AM by jvhooijdonk

    Timing of 9.6 agent switch direct to gateway mode


      Does anyone know the timing or how LanDesk agents switch between direct and gateway mode? 


      For example, when I am connected to my LAN network on the same network as my core it switch mode to Direct mode.  If I disable my LAN network and connect to my Verizon Wifi it automatically switches over to Gateway mode. 


      The problem is when I use the same LAN network connected to the core and use that same LAN network to an external DSL line it doesn't switch.  How long does this detection take?  When will the Landesk remote agent switch between direct and gateway mode if it can't see the core?