In the PDF document titled "Customer Happiness Tracking", under OBJECTS, there is a step to add an Attribute to the "INCIDENT MANAGEMENT.INCIDENT" with the following:
Name: Feedback Manager Collection
Type: Collection of Call Management.Call
My question is, (using the Wizard to create the Attribute), after entering the Title Feedback Manager Collection, and chose Type: String, and entered a Max Length of -1, and the rest defaults; when the Attribute is created, do I just have to drag the Call Management.Call onto it to create the relationship of one is to many?
Please kindly help clarify.
Thank you so much.