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See how this goes:
1. Check that there is no information listed in the proxy settings even if they are greyed out.
2. Test another download site - i.e. "West Coast" instead of "Europe" for instance.
3. In the "\coreserver\ldlogon\antivirus\" directory there is the "UpdateVirusDefinitions.exe". Open a CMD window, and manually run it from the CMD window. If this completes successfully, then run the update again from the console.
4. In the "\coreserver\ldlogon\antivirus\" directory there is a bases folder. Rename it to Old-bases and then open a CMD window, and manually run "UpdateVirusDefinitions.exe" from the CMD window. It should recreate the bases folder. If this completes successfully, then run the update again from the console.
LANDesk EMEA Technical Lead
Running updatevirusdefinitions.exe from the command line downloaded the current defs. Howerer when I run the update from the console, I still get the error...
I had to add *.landesk.com to the ACL on our Proxy. I am able to download everything now...